Press Release = BioWise Launches Eco-Friendly Pest Control Strategy in Response to London Glue Trap Ban

Erviol Hasula – 2025/08/19 – Pest Control

As rodent sightings rise sharply across the capital, BioWise has launched a new eco-conscious campaign to lead the industry toward humane, scalable pest control in the wake of the UK government’s glue trap ban.

The Glue Traps (Offences) Act 2022, which came into full force on 31 July 2024, makes it a criminal offence for the public to use glue traps to catch rodents and the consequences are serious: up to 51 weeks in prison or unlimited fines based on revenue.

“For years, glue traps were a quick fix that the industry relied on,” says Erviol Hasula, founder of BioWise. “But they’re cruel and often unnecessary. This ban has forced the industry to evolve — and at BioWise, we’ve been investing in smarter, preventative methods.”

Rodent Surge Exposes Over-reliance on Glue Traps

BioWise’s internal data shows rodent call outs have risen by nearly 50% since the law took effect, with callouts per 100 clients jumping from 510 in Q4 2024 to 750 by Q2 2025.

Restaurants, cafés and hotels have been hit hardest — as businesses grapple with changing regulations and outdated pest control strategies.

“The real issue isn’t the ban — it’s that too many pest firms were relying on traps and poisons instead of solving the root cause,” Hasula adds. “At BioWise, we focus on proofing over poison: sealing entry points, structural maintenance and non-lethal traps that prioritise both safety and effectiveness.”

Legal Enforcement Now Underway

The glue trap ban is not symbolic. The Act empowers:

– Police and inspectors to seize traps and search premises

– Courts to order forfeiture of all glue traps found

– Prosecution for anyone who sets, allows, or even fails to disarm a glue trap found in use

Even licensed pest controllers risk criminal charges if they misuse traps or provide false licence applications. For full legislation, visit: Glue Traps (Offences) Act 2022

The ban’s rollout has triggered legal and operational confusion across the UK:

– The BPCA (British Pest Control Association) has raised challenges in court over concerns about enforceability and lack of alternatives, saying the Glue Board Act fails to protect animal welfare or public health.

– Birmingham Council faced public backlash after continuing to use glue traps post-ban

– London councils are scrambling to revise procedures due an increase in pest sightings and a lack of glue trap enforcement from The Metropolitan Police.

About BioWise Services London

Founded in 2010, BioWise is a family-run, eco-conscious pest control provider serving all of London. With over 600 active commercial contracts and 70,000+ successful projects, BioWise works with restaurants, hotels, and private properties in areas such as Mayfair, Soho, Islington, Chelsea, Brixton, and Marylebone.

Specialising in long-term pest prevention, BioWise offers an alternative to chemical-heavy solutions — proving that ethical pest control can scale.

BioWise Media Contact

– Company: BioWise Services London

– Website: https://biowiseservices.com

– Contact Name: Erviol Hasula

– Email: info@biowiseservices.com

– Phone: 0800 988 3568

– Address: 13 Hanover Square, London, W1S 1HN

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Why Choose BioWise

BioWise are a family run pest control company that services over 600 restaurants, hotels, pubs, offices and homes across the UK

BioWise Pest Control

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Ildishan H.

2 weeks ago

We needed a bed bug treatment and the person that treated the property was very professional. Excellent customer service too! Thank you biowise for your service!

S A

3 months ago

Really great service and always on hand, special thanks to Ben for going above and beyond to ensure that we are all good. Thank you.

arif S.

3 months ago

Ben was very friendly, professional and done an amazing job. Really happy that the service was done to a high standard and had a follow up also. Highly recommend! Thanks Ben!

Rayan A.

9 months ago

Anna was amazing to talk to and very helpful, would highly recommend and the office staff were the best

jamie K.

9 months ago

Ana was very helpful and was very easy to talk to

velina A.

10 months ago

ERVI was amazing. Super advise and got our issues sorted. Thank you

Arpita P.

12 months ago

We had jack come out today. He spent lots of time and explained in thorough what had been done and what needed to be done. So helpful. Would highly recommend

SJay

1 year ago

Very quick, professional, and really effective. They explained everything clearly and sorted the issue fast. Follow-up was great too. Highly recommend if you’re dealing with any pest problems.

Sumayyah A

1 year ago

I just want to say a massive thank you for your support – Ben has been a great help and lifesaver. It seems like all the rodents disappeared overnight since Ben came. I feel like I can finally go into my office without fearing a furry little creature surprising me on my way in.

Dominic W.

1 year ago

Thank you BioWise! Very personal service (special thanks to Monty). They solved all our pesty problems, and it doesn’t stop there! A monthly visit ensures that we don’t endure the pain of pests any longer. Does exactly what it says on the tin – very bio, and even more wise!

Milo M.

1 year ago

Luan was a amazing technician and provided us with a outstanding service whilst being very professional. I would highly recommend their service to others.

alyon Z.

1 year ago

Great and swift service, Ana was amazing to speak to over the phone. She was very easy to speak to. Matt was great with servicing my shop.

Buket Z.

1 year ago

Fantastic service! The team was professional, efficient, and really took care of the issue quickly. Special thanks to Erviol for being so thorough and kind—he made the whole experience stress-free. Highly recommended!

lorraine

2 years ago

I have been working with BioWise for nearly 5 years now and would highly recommend them. Their teams are always working hard to find a solution to our problems. They are always friendly and willing to go over and above to get things sorted.

ERSIN C.

2 years ago

Quilty service can't recommend enough Especially Mat he takes care of every single details legend 100% recommended

Erdoğan K.

2 years ago

Good service the perfect interested smiling face Thank you very much. Dear Ben 👏👍

mhelborn A.

2 years ago

Amazing work from biowise! Thanks to ben and his service 🙂

Caroline F.

2 years ago

Ben is really helpful and friendly, highly recommend

Stefen W.

2 years ago

Great service by Matt, came in and checked over everything but the main reason why we like to use Biowise is their efficiency and reliability. Matt is a true credit to the company.

Elizabeth A.

2 years ago

I have a problem with a rat it come from the draining pipes and in two days Frankie sorted. The system they have used is excelent. And at work is a Victorian house and the work very clean and super. And they are the best and they are so reliable. Special mention to Frankie he is excelent worker and very clean and very good manner. We very happy with you work. Congratulations.

Jemima G.

2 years ago

Monty was clearly extremely passionate about pest control! Great to work with.

Magdalena K.

2 years ago

Great service from Ben at our restaurant! Couldn’t recommend enough 5 🌟

Ilker O.

2 years ago

Excellent service and experts in their field. Very professional approach and high standards.

Liridon B.

2 years ago

Great work! Big thanks to Erviol for getting everything sorted!

Dusyant P.

2 years ago

I had a terrible mice problem! No matter what I tried I just couldn’t get rid of them! I called Biowise after being recommended their services, Erv provided a speedy response, came out to inspect the property. Then laid his traps and made some recommendations to prevent further issues. He managed to solve the problem and also help with further preventive measures which have worked very well as I havent had a problem since. The overall service was honest and of a high standard. Would highly recommend Biowise Services to others

Drew M.

2 years ago

I have instructed BioWise on multiple projects from routine pest control to proofing/netting, deep cleans, and FM general works. Matt has always been friendly, punctual, great at communicating and leads from the front, getting stuck into the work when the team needs an extra pair of hands. Great service.

James M.

2 years ago

BioWise are an exceptional pest control company. They have provided pest control services for a number of well know catering / hospitality business' I have worked for over the years. The BioWise team really split themselves apart from the competition. Their technicians are incredibly knowledgeable and take great care and attention when they come to do routine maintenance, attend emergency call outs and provide sound advice. In addition the proofing work they complete is robust and they care about the quality of their work. The results speak for themselves, where previously pest activity may have kept you awake at night with worry, with Biowise on board, you will soon be getting a good nights sleep. The management team are brilliant and always available to talk to and provide support when needed. If you are looking for a reliable and effective pest control company that really does make a difference to your operation, I couldn't recommend BioWise more highly.

Stephanie C.

2 years ago

Matt was amazing…great customer service

Vero V

2 years ago

Biowise is a great company with excellent service. Always reliable and the staff always friendly, fast and helpful. Special mention to Katie, always great customer service!

Up K.

2 years ago

BioWise Pest Control Maintenance is excellent. Katie was professional, knowledgable and thorough, resolving the issue quickly. Fantastic service – highly recommend!

Joseph T.

2 years ago

Great work!! Katie was so helpful, Highly Recommend

Attila A.

2 years ago

Biowise has always been a professional company in my dealings especially Katie thank you for help

Jolanta B.

2 years ago

Customer service has been always great! A massive thank you to Ben for his great work and always being available when needed! 5 stars🌟

Marcella R.

2 years ago

If you are looking for a professional and reliable pest control company don’t look any further! After we had the worst experience with two other companies, Biowise came to the rescue and we had no problem since then. 5 star

udham singh Y.

2 years ago

Always excellent job done by BioWise. Very professional and prompt response time. Quality treatment of our all pest control issue. Katie is a top experienced managing member. She always responded even on odd hours. Highly appreciated for your quick response and assign technicians promptly for our Radisson Red Hotel Greenwich O2, London. Good luck guys and keep it up. Highly Recommended BioWise.

Mario

2 years ago

Great pest control company. Been using them for a while now and I have recommend them to everyone that I know. Just recently I dealt with Frank he managed to resolve our pest issues on one of the sites.

Luana S.

2 years ago

Biowise has been always very helpful sending professional hands when needed since electricians to plumbers . Very reliable, fast and trustworthy.Big thank you to Katie who’s always there making sure that everything runs smoothly.

Iyad E.

2 years ago

Have recently been in contact with BioWise and Katie dealt with all matters amazingly. Professional, informative and very easy to deal with. Was a pleasure to deal with her. Thank you.

Nazim R.

2 years ago

Professional service from ben at our london restaurant. Highly recommend Biowise! 🌟

Stoyan D.

2 years ago

Highly professional and skilled pest control, with dedication and willing to solve problems with pests and rodents. Both Frankie Holland and Matthew Ochello are working hard constantly to ensure all our sites are pest free. Thank you for your hard work.

Bradley H.

2 years ago

Very professional and diligent service, Ben is always helpful and supportive with solutions

bai1241

2 years ago

Frankie is the best. He is very friendly and he knows what is he doing! Always very helpful thank you for your service 🙏. Alexa

Gurdat P.

2 years ago

Frankie was very pleasant to work with and very thorough with the work.

Norbert D.

2 years ago

Amazing service from Frankie ! Very professional and on point with his duties, Highly recommend !!!

Dritan P.

2 years ago

Excellent service by BioWise pest control maintenance in my restaurant. They were very friendly and polite all the time. Highly recommend

Aren Ayaz A.

2 years ago

Great service! Ervi is really nice and checking every single place. Highly recomended!

Neil R.

2 years ago

Have been using Biowise for a while now in various buildings across London. The service and team, especially Katie, has been second to none, highly recommend. 5*

luciano R.

2 years ago

Katie she is a star, super helpful and always finding a solution.

Eitam S.

2 years ago

Great experience working with BioWise, Katie was great and gave me quick and good service

george A.

2 years ago

Ben from Biowise was an absolute pleasure, very friendly, came in and spotted all the mouse holes and immediately fixed them, he explained the process so I knew what was going on and how to help on my end, absolute star 10/10

Alan W.

2 years ago

After using the bigger firms with no signs of improvement I gave Biowise an opportunity. They were thorough and professional at every touch point, detailed reports, great team members and ultimately they delivered positive improvements across the board. Would highly recommend to any hotel, restaurant or facilities director.

Sham M.

2 years ago

I have been working with Biowose for over 10 years. First with the company I worked for and so impressed with Erv and the team, when I set up my own restaurant, I got them involved. They do an excellent job and everyone who I have recommended them to, are very happy with the service. I look forward to growing my brand knowing they are in my corner. Thank you guys!

Hikmah R.

2 years ago

Matt was brilliant! Solved all issues we had and gave great service!

Alin C.

2 years ago

I’m working for over a year with them and they keep our venue pests free, very good company to work with, Matt our person from the company helped us a lot with trying out our staff to be able to keep our business free of pest

liam T.

2 years ago

Matt has been keeping our venue pest free since we opened! Great company with great friendly staff! Can't recommend enough

Konce T.

2 years ago

Do not hesitate!!! Get these guys in, they are fantastic! They are professional and do not leave any room for error. They have done wonders for my business. I will highly recommend to others!

Mehmet K.

2 years ago

I can’t recommend BioWise enough! Erviol and his team did an absolutely amazing job with my café. From start to finish, their professionalism and attention to detail were unmatched. Erviol himself is not only a fantastic owner but also a pleasure to work with—always ensuring everything was done perfectly. The quality of their work speaks for itself, and I couldn’t be happier with the results. If you’re looking for excellence, BioWise is the way to go!

Volkan G.

2 years ago

I can’t explain the frustration I was going through. Pests became a massive nightmare and our current pest control company at the time wasn’t good. At all. Then we signed up with Biowise Honestly, I can go on and on about how good they are, but what counts more than most is the service the technicians provide when they come round. They tackle problems hour side of normal hours and accommodate flexiblity when required. Always polite. Thank you guys for all your hard work!

Tim D.

2 years ago

Took Biowise on, for a group of Steakhouses, about 11yrs ago, never looked back. Erv and his team are the best in the business, Proactive, communicative and they don’t mess around! Would recommend all day long…

Emanuele S.

2 years ago

Fantastic work over the past months from Ben N! Really had an impact on our pest control, we could not be happier! Keep up the good work! 💪

Rachael W.

2 years ago

Have been dealing with Ben N, for a year now, and it’s always a pleasure . He has a friendly demeanor and always on the job! Great working with him as always!

Tessa A.

2 years ago

Very happy with the customer care provided by Ben, super friendly and reliable! Always on time and happy to help with any issues.

Theclassroom N.

2 years ago

Biowise have been amazing with our pest control here Ben from the team has been looking after us since we opened our doors 3 years ago he's very informative when asking him questions and he always give good advice and suggestions

Stanislaw W.

2 years ago

Great service. Fully professional and reliable

Jon

2 years ago

Great service from Ben N. Helping our locations for months now and always great service all the time

Daniel C.

2 years ago

We have been using Biowise for over 2 years now. We have Ben N as our site controller. His very vigiliant, detailed, honest and reliable. He provides us with top quality service.

Giulio C.

2 years ago

Well done, Ben is available and really kind in explaining to me everything I needed to know advise

Zafar S.

2 years ago

Ben N. has been a regular at our café for the past two years, and his service as a technician is always outstanding. He is highly skilled, professional, and brings a positive attitude to every interaction. His dedication to excellence and attention to detail make him a valued member of our community. I highly recommend Ben N. for his technical expertise and exceptional customer service.

Antonio P.

2 years ago

Great experience. Frankie was very professional and a genuinely great guy. Would recommend!!

J F

2 years ago

We use Biowise across our London Portfolio for all things pest related. Ben N is highly professional and deals with any issues we have, in a prompt and efficient matter. Thank You Ben

Jack G.

2 years ago

We have worked with BioWise for several years now, I would recommend them to anyone. The engineers are always helpful, friendly and respectful while working around our site. Ben N is our current engineer and has been for over a year now, he is very helpful and knowledgeable and does a fantastic job.

Tipu S.

2 years ago

Highly recommend biowise. Great team and work ethics! Ben is always polite and on time. Couldn’t recommend enough.

Steve R.

2 years ago

Biowise have eliminated our pest problem completely over the past few years and I would highly recommend their great service, pricing and engineers to anyone. Ben N is the engineer that looks after our site, very polite, punctual and thorough. Thanks guys 👍

alex A.

2 years ago

I would highly recommend this company, very happy with the results. Everyone is very professional, helpful and extremely prompt with any questions you might have. Special mention to Nadia and Ben, they are great and so helpful, I couldn't be happier !

Migena K.

3 years ago

Best company, great service.Enea was a very professional and kind and he did very very good job.

Ledina K.

3 years ago

Excellent work done from Enea,very happy with the results Thank you!!

Marco P.

3 years ago

Very good experience with them since the beginning, fair prices, always helpful. Special mention to Ben who was always responsive and delivered what he said. Strongly recommended

Henry R.

3 years ago

Ben has always done a great job with us and has certainly improved the pest situation. Always professional and generally good guy

Russell C.

3 years ago

Excellent quality work done by Matthew, would definitely recommend this company.

Karolina P.

3 years ago

Had a pleasure of working with BioWise for good few months, and the experience was excellent! If you get to work with Ben count yourself lucky – very professional, responsive and efficient. Bonus points that he's also very personable and enjoys a good chat. Would highly recommend!

Pedro L.

3 years ago

I've been working with Ben since Jan when I start managing at Notting Hill Coffee Project and I have to say he is by far the best I've worked across my hospitality experience. His due diligence, great communication and always in good mood (hence why staff likes him so much). But the feature I appreciate the most it is his good will, he has help me with two issue that had notting to do with his duties, including spotting a leak in my boiler and made enough pic and videos so i can send to the supplier. It's a 5 Star!

Jake A.

3 years ago

Extremley professional, friendly and courtious. Extremeley effective and helpful.

Donal O B.

3 years ago

Ben Dunn has been looking after our business for a while now and I couldn't speak more highly of him. Always professional and never lets us down. Having worked with numerous pest control companies in the past I can easily say Ben has outdone himself. Highly recommend

Jodie S.

3 years ago

This company is professional and friendly, extremely efficient and our operator Ben Dunn especially goes above and beyond and his visits are always a pleasure. Highly recommended 🙂

Rumyana D.

3 years ago

Matt is the best! Great service, very helpful and always polite

alexandra

3 years ago

Ben Dunn is friendly, reliable and very professional. Would highly recommend.

Catarina C.

3 years ago

I am thrilled to share my positive experience with BioWise, a company that truly exceeded my expectations. After a disappointing encounter with a previous company that left my house in shambles for four weeks, I was understandably stressed, especially being pregnant. However, BioWise turned what was once a nightmare into a stress-free journey. From the initial conversation with Ana, it was evident that BioWise values customer satisfaction. Ana’s warm and professional demeanour immediately put me at ease, making me feel confident that my home was in capable hands. The transparency and communication throughout this process has been commendable, addressing my concerns and outlining a plan to restore my house. Rajmond is the skilled technician assigned to the job. His expertise and attention to detail have been apparent from the start. Working on the interior wall insulation, painting, and fixing wardrobe rails and drawers, Rajmond showcased a level of precision and commitment that was truly commendable. The transformation in my room is nothing short of remarkable. What impresses me most about BioWise is their dedication to ensuring a high standard of work. I am genuinely grateful for the professionalism and efficiency displayed by the BioWise team, and I couldn't be more appreciative of the positive impact they've had on my home. I wholeheartedly recommend BioWise to anyone seeking reliable and top-notch maintenance services.

Joanna C.

3 years ago

BioWise is very proffesional people and they doing an amazing job every single visit. Every time they are taking immediate action to fix the issue 👏 it's pleasure to cooperate with company like this . Thank you for your commitment

Piotr W.

3 years ago

Ben it’s has been a super star for the last couple of years servicing our restaurant in soho. Thank you for good service! Happy Xmas

Amin S.

3 years ago

I’ve been using their services for 2 years and it has been a great experience. Professional, experienced and responsive, especially Enea and Matt who make you feel you are in safe hands. Highly recommend their services.

Baiba B.

3 years ago

We use Biowise for our Pub in Northampton Town Centre. We have worked with Matt for a while and it's been a very positive and lovely experience. There's never been any issues with receiving reports on time or getting in touch with someone in emergencies if needed. Response has always been quick and issues dealt with in a very professional and timely manner. Couldn't recommend someone more 🙂

Siobhan Q.

3 years ago

10/10 investigations and service from Ben Dunn at BioWise as usual! Has done a number of jobs for us over the past few months and is always on time, professional and goes above and beyond to sort out any issues! Will highly recommend BioWise for any pest control needs! Thanks Ben!

Alberto K.

3 years ago

Very happy with the service from BioWise. Over the years they have been extremely reliable. Their technicians, especially Enea is always punctual and goes above. Thank you guys!

Michelle P.

3 years ago

Ben at Biowise comes to carry out checks every month and does a really thorough job. He never misses an appointment and is always happy, bright, bubbly and professional. I would defiantly recommend Ben for any pest control needs.

78sulaco

3 years ago

An exceptional company with exceptional standards with family run approach and attention to detail. Technician Ben always goes above and beyond and nothing is ever too much. Ben is a true asset to the company. Keep up the good work. Biowise A++

Harmony N.

3 years ago

BioWise service our venue, we couldn't be any happier and highly recommend their service to any establishment considering their services.

Gulshon D.

3 years ago

I met Mat from Biowise about 2 years ago whilst having major problems with pests etc I got him in and he sorted the problem out fully. I have since got them to do other sites I look after and the difference is immeasurable ! Great company with great people, hardly surprising they are doing well!

tiaesha H.

3 years ago

matt was excellent at helping me with my wasps nest. he had a great plan and it worked first time round outstanding performance also !

Edouard S.

3 years ago

Ben has always been good but a few points do put him over others we have used in the past. He is extremely conscientious of both guests (in that he doesn’t go traipsing through the restaurant but rather waits outside to give me a wave if anything needs to be actioned or reported), staff (one of the rare people who speaks with the team to find out issues rather than just walking around) and timing (an awareness of service and when is appropriate to arrive for an inspection). I have also always been able to get in touch with him personally should I have questions/issues rather than having to go through HO or waiting for call backs. There are very few reasons I ever leave reviews online however the pro-active/ personal/ courteous and ever friendly service Ben provides is something I found is slowly being lost nowadays and is the reason we have stayed with the same company for so long as a business. The only reason I am leaving 5 stars is due to there not being a 6th star to add.

Jason M.

3 years ago

Ben has been great and consistent on delivering a great service. His attention to detail and commitment to excellence plays an important role to the business on keeping the standards high. Would recommend Ben to other businesses in needing this type of service.

taste of india E.

3 years ago

Have using biowise since 2014 and Ben has been great and very helpful, very professional in his job .

Ryan C.

3 years ago

Fantastic service. Very attentive technicians. Ben and Enea are always on the ball.

quto Y.

3 years ago

Most helpful company I've worked with; Our officer Enea is efficient and professional as well as being a cool dude 🙂

AAKASH P.

3 years ago

I would recommend BIOWISE as the best pest control service provider in London…. Ben has been working with us for quite a long time and his services are one of the best. He addresses all the problems in a professional and in a efficient manner. Thanks a lot BEN for your service!!!!

Rachael W.

3 years ago

I have been working with Ben Dunn from Biowise since August, and he has been an absolute delight, he is always checking in with me and the building I run at Bob W and always finds the time to pop in should I call him at the very last minute, he always offers to help in other avenues of the building especially when I have a lot on my plate.. I really appreciate his work ethic and responsibility toward the building when it comes to pest control, besides all that, always attends the building with a soda for me, which is really kind 🙂 Thaaaaanks Ben! You are the best!

Alex E.

3 years ago

The manager Erviol was so helpful and eager to answer all my questions and inspect my place thoroughly. He is so professional and has been 15 years in his job. I was really reassured and felt supported in such difficult situation when you think you have infestation. I would like to thank him and the team so much!

Sam C.

4 years ago

Highly recommended. The service was amazing, came out the same day and gave me a lot of information and got rid of my mice problem on the first go. The staff are so friendly and they offered a follow up appointment to check everything over. Ana was who I spoke to and she was so kind (even tho it was 11pm) and Ben came and done the job next morning and he went above to make sure I was ok and to get the job done right. Biowise is amazing and I wouldn't go anywhere else for pest control!!!!

We Service London

BioWise was founded in 2010 by Ana and Erviol and we have slowly expanded our team as the company has grown.

We operate numerous pest control contracts across London. In areas such as Mayfair, Islington, Soho, Chelsea, Marylebone and The West End.

BioWise were honoured to be awarded Most Trustworthy Family-Run Pest Control Enterprise South Easy England 2024.