Pest Control for London Landlords: Legal Obligations and Best Practices

Erviol Hasula – 2024/11/22 – Pest Control

Are you a London landlord wondering if your property meets the legal obligations for pest control? Did you know ignoring pest prevention can lead to hefty fines, unhappy tenants, and even legal action? Whether you manage a restaurant, hotel, or housing in London, staying ahead of pest control requirements is critical.

This article will equip landlords with everything you need to know about the rules, best practices, and expert tips to keep your property compliant, safe, and pest-free.

Key Takeaways:

1.Understand Your Legal Responsibilities: Learn the pest control regulations London landlords must comply with to avoid fines and complaints.

2.Practical Pest Prevention Tips: Discover actionable steps to keep pests at bay and maintain a safe environment for tenants and customers.

3.Partnering with Experts: Find out how BioWise Services can provide tailored pest control and maintenance solutions.

Legal Obligations for London Landlords: Stay Compliant and Protected

London landlords have strict legal responsibilities regarding pest control to protect tenants and the public. This section outlines the key laws you need to know and how they apply to your property.

What Are the Key Legal Responsibilities for Pest Control in Housing?

Landlords are legally required to ensure their properties are free from pests that could harm tenants’ health or safety. The Housing Act 2004 places responsibility on landlords to resolve pest infestations in rental properties unless caused by tenant negligence.

Pest Control for Commercial Properties: What Landlords Need to Know

Commercial landlords in London, such as those owning restaurants or hotels, must meet additional legal standards under the Food Safety Act 1990. Ensuring pests like rats, mice, and cockroaches are controlled is crucial to avoid penalties.

The Consequences of Ignoring Pest Control Legal Obligations

Failing to comply with pest control laws can result in:

• Fines of up to £20,000 for food safety breaches

• Temporary and permanent closure of commercial properties

• Damage to your business reputation

Key Statistics on Pest Control Laws in London

•1 in 7 properties in London faces pest complaints annually

•£100 million+ is the annual cost of pest damage to commercial properties in the UK

•London councils issue over 10,000 pest-related enforcement notices each year

Quote From Ben - BioWise Surveyor

“In my experience, ignoring pest problems leads to long-term costs. Addressing issues early, with professional solutions, is always more effective.” – Ben, Senior Pest Technician at BioWise

Pest Prevention: Best Practices for London Landlords

Preventative measures are key to avoiding costly infestations. This section provides actionable tips to keep your property pest-free.

Conduct Regular Inspections

Schedule inspections to spot early signs of pest activity, such as droppings, gnaw marks, or damaged food packaging. Early detection can save landlords significant repair and control costs.

Maintain a Clean and Hygienic Environment

Pests thrive in dirty, cluttered spaces. Regularly clean communal areas, empty bins, and keep food storage areas secure.

Invest in Professional Pest Proofing

Install measures like door seals, wire mesh screens, and waste management systems. These simple solutions can block common pest entry points.

Partner with a Trusted Pest Control Provider

BioWise offers custom pest prevention plans tailored to London properties, ensuring long-term protection and peace of mind.

Choosing the Right Pest Control Service in London

Finding the right pest control partner is crucial for landlords to protect their investment. This section explains how to choose a trusted provider like BioWise Services.

Why Expertise Matters

Choose a provider with experience in both residential and commercial pest control. BioWise specialises in pest control for landlords, ensuring compliance and effectiveness.

The Benefits of Discreet Pest Control Services

London landlords must often handle pest control outside business hours to avoid disruption. BioWise provides discreet services tailored to your schedule.

Comparing Cost vs Quality in Pest Control

Cheap DIY solutions may seem appealing but often fail long-term. Investing in professional pest control can save landlords money by preventing recurring issues.

How BioWise Stands Out

With over 600 satisfied clients, BioWise combines cutting-edge pest control technology with eco-friendly practices, making us the go-to choice for landlords across London.

Looking For Professional Pest Control?

Frequently Asked Questions

1. Do landlords have to pay for pest control in London?

Yes, London landlords are generally responsible for pest control unless the infestation is caused by tenant negligence.

2. What are the most common pests in London rental properties?

The most common pests include rodents (rats and mice), cockroaches, bed bugs, and ants, all of which can harm health and property.

3. How can landlords prevent pest infestations?

Regular inspections, good hygiene, and professional pest proofing can prevent most infestations.

4. How do I know if my property meets pest control regulations?

Partner with a trusted pest control company like BioWise for professional audits and guidance.

5. What should I do if my tenant reports a pest problem?

Address the issue promptly by hiring a professional pest control service to resolve the infestation and avoid legal disputes.

6. How much does pest control cost in London?

Costs vary depending on the property size and pest type, but BioWise offers affordable, tailored plans for landlords.

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Why Choose BioWise

BioWise are a family run pest control company that services over 600 restaurants, hotels, pubs, offices and homes across the UK

BioWise Services Ltd

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Vero V

18:03 13 Dec 24

Biowise is a great company with excellent service. Always reliable and the staff always friendly, fast and helpful. Special mention to Katie, always great customer service!

Up Keep

13:59 13 Dec 24

BioWise Pest Control Maintenance is excellent. Katie was professional, knowledgable and thorough, resolving the issue quickly. Fantastic service – highly recommend!

Joseph Taylor

13:59 13 Dec 24

Great work!! Katie was so helpful, Highly Recommend

Attila Antor

11:47 13 Dec 24

Biowise has always been a professional company in my dealings especially Katie thank you for help

Jolanta Baran

00:40 04 Dec 24

Customer service has been always great! A massive thank you to Ben for his great work and always being available when needed! 5 stars🌟

Marcella Rocco

13:13 28 Nov 24

If you are looking for a professional and reliable pest control company don’t look any further! After we had the worst experience with two other companies, Biowise came to the rescue and we had no problem since then.5 star

udham singh yadav

18:20 27 Nov 24

Always excellent job done by BioWise. Very professional and prompt response time. Quality treatment of our all pest control issue. Katie is a top experienced managing member. She always responded even on odd hours.Highly appreciated for your quick response and assign technicians promptly for our Radisson Red Hotel Greenwich O2, London.Good luck guys and keep it up. Highly Recommended BioWise.

Mario

15:21 27 Nov 24

Great pest control company. Been using them for a while now and I have recommend them to everyone that I know. Just recently I dealt with Frank he managed to resolve our pest issues on one of the sites.

Luana Santos

15:03 27 Nov 24

Biowise has been always very helpful sending professional hands when needed since electricians to plumbers . Very reliable, fast and trustworthy.Big thank you to Katie who’s always there making sure that everything runs smoothly.

Iyad Elias

12:58 27 Nov 24

Have recently been in contact with BioWise and Katie dealt with all matters amazingly. Professional, informative and very easy to deal with. Was a pleasure to deal with her. Thank you.

Nazim Rana

12:40 27 Nov 24

Professional service from ben at our london restaurant. Highly recommend Biowise! 🌟

Stoyan Dinev

11:14 27 Nov 24

Highly professional and skilled pest control, with dedication and willing to solve problems with pests and rodents. Both Frankie Holland and Matthew Ochello are working hard constantly to ensure all our sites are pest free. Thank you for your hard work.

Bradley Hawkins

10:38 27 Nov 24

Very professional and diligent service, Ben is always helpful and supportive with solutions

bai1241

09:55 27 Nov 24

Frankie is the best. He is very friendly and he knows what is he doing! Always very helpful thank you for your service 🙏. Alexa

Gurdat Pannu

09:31 27 Nov 24

Frankie was very pleasant to work with and very thorough with the work.

Norbert David

09:22 27 Nov 24

Amazing service from Frankie ! Very professional and on point with his duties,Highly recommend !!!

Aren Ayaz Ak

23:26 25 Nov 24

Great service! Ervi is really nice and checking every single place. Highly recomended!

Neil Robertson

16:28 25 Nov 24

Have been using Biowise for a while now in various buildings across London. The service and team, especially Katie, has been second to none, highly recommend. 5*

luciano rignanese

15:42 25 Nov 24

Katie she is a star, super helpful and always finding a solution.

Eitam Swid

15:28 25 Nov 24

Great experience working with BioWise, Katie was great and gave me quick and good service

george adamson

13:43 25 Nov 24

Ben from Biowise was an absolute pleasure, very friendly, came in and spotted all the mouse holes and immediately fixed them, he explained the process so I knew what was going on and how to help on my end, absolute star 10/10

Alan Woods

15:11 23 Nov 24

After using the bigger firms with no signs of improvement I gave Biowise an opportunity. They were thorough and professional at every touch point, detailed reports, great team members and ultimately they delivered positive improvements across the board. Would highly recommend to any hotel, restaurant or facilities director.

Sham Mahabir

17:06 22 Nov 24

I have been working with Biowose for over 10 years. First with the company I worked for and so impressed with Erv and the team, when I set up my own restaurant, I got them involved.They do an excellent job and everyone who I have recommended them to, are very happy with the service.I look forward to growing my brand knowing they are in my corner.Thank you guys!

Hikmah Russell

15:45 22 Nov 24

Matt was brilliant! Solved all issues we had and gave great service!

Alin Cretzu

13:36 22 Nov 24

I’m working for over a year with them and they keep our venue pests free, very good company to work with, Matt our person from the company helped us a lot with trying out our staff to be able to keep our business free of pest

liam Trono

13:34 22 Nov 24

Matt has been keeping our venue pest free since we opened! Great company with great friendly staff! Can’t recommend enough

Konce Temel

20:51 21 Nov 24

Do not hesitate!!! Get these guys in, they are fantastic! They are professional and do not leave any room for error. They have done wonders for my business. I will highly recommend to others!

Mehmet Kanidagli

19:57 21 Nov 24

I can’t recommend BioWise enough! Erviol and his team did an absolutely amazing job with my café. From start to finish, their professionalism and attention to detail were unmatched. Erviol himself is not only a fantastic owner but also a pleasure to work with—always ensuring everything was done perfectly. The quality of their work speaks for itself, and I couldn’t be happier with the results. If you’re looking for excellence, BioWise is the way to go!

Volkan Guner

19:54 21 Nov 24

I can’t explain the frustration I was going through. Pests became a massive nightmare and our current pest control company at the time wasn’t good. At all.Then we signed up with BiowiseHonestly, I can go on and on about how good they are, but what counts more than most is the service the technicians provide when they come round. They tackle problems hour side of normal hours and accommodate flexiblity when required. Always polite.Thank you guys for all your hard work!

Tim Delaney

18:49 18 Sep 24

Took Biowise on, for a group of Steakhouses, about 11yrs ago, never looked back. Erv and his team are the best in the business, Proactive, communicative and they don’t mess around!Would recommend all day long…

Emanuele Serra

11:19 21 Aug 24

Fantastic work over the past months from Ben N! Really had an impact on our pest control, we could not be happier! Keep up the good work! 💪

Rachael Wahl

13:02 20 Aug 24

Have been dealing with Ben N, for a year now, and it’s always a pleasure . He has a friendly demeanor and always on the job! Great working with him as always!

Tessa Avis

11:09 14 Aug 24

Very happy with the customer care provided by Ben, super friendly and reliable! Always on time and happy to help with any issues.

Theclassroom n7

11:04 14 Aug 24

Biowise have been amazing with our pest control here Ben from the team has been looking after us since we opened our doors 3 years ago he’s very informative when asking him questions and he always give good advice and suggestions

Stanislaw Wroblicki

07:36 14 Aug 24

Great service. Fully professional and reliable

Jon

14:08 09 Aug 24

Great service from Ben N. Helping our locations for months now and always great service all the time

Daniel Clarke

10:24 08 Aug 24

We have been using Biowise for over 2 years now. We have Ben N as our site controller. His very vigiliant, detailed, honest and reliable. He provides us with top quality service.

Giulio Corvo

07:43 08 Aug 24

Well done, Ben is available and really kind in explaining to me everything I needed to knowadvise

Zafar Shirzad

13:58 07 Aug 24

Ben N. has been a regular at our café for the past two years, and his service as a technician is always outstanding. He is highly skilled, professional, and brings a positive attitude to every interaction. His dedication to excellence and attention to detail make him a valued member of our community. I highly recommend Ben N. for his technical expertise and exceptional customer service.

Antonio Pirillo

09:29 03 Aug 24

Great experience. Frankie was very professional and a genuinely great guy. Would recommend!!

J F

14:38 02 Aug 24

We use Biowise across our London Portfolio for all things pest related. Ben N is highly professional and deals with any issues we have, in a prompt and efficient matter. Thank You Ben

Jack Green

10:22 02 Aug 24

We have worked with BioWise for several years now, I would recommend them to anyone. The engineers are always helpful, friendly and respectful while working around our site. Ben N is our current engineer and has been for over a year now, he is very helpful and knowledgeable and does a fantastic job.

Tipu Sulthan

06:07 02 Aug 24

Highly recommend biowise. Great team and work ethics! Ben is always polite and on time.Couldn’t recommend enough.

Steve Randall

12:11 01 Aug 24

Biowise have eliminated our pest problem completely over the past few years and I would highly recommend their great service, pricing and engineers to anyone. Ben N is the engineer that looks after our site, very polite, punctual and thorough.Thanks guys 👍

alex andra

11:12 08 May 24

I would highly recommend this company, very happy with the results. Everyone is very professional, helpful and extremely prompt with any questions you might have. Special mention to Nadia and Ben, they are great and so helpful, I couldn’t be happier !

Migena Karai

18:55 15 Jan 24

Best company, great service.Enea was a very professional and kind and he did very very good job.

Ledina Karai

00:37 02 Jan 24

Excellent work done from Enea,very happy with the resultsThank you!!

Marco Palombo

17:17 23 Dec 23

Very good experience with them since the beginning, fair prices, always helpful. Special mention to Ben who was always responsive and delivered what he said. Strongly recommended

Henry Ryan

10:38 22 Dec 23

Ben has always done a great job with us and has certainly improved the pest situation. Always professional and generally good guy

Russell Clarke

19:38 21 Dec 23

Excellent quality work done by Matthew, would definitely recommend this company.

Karolina Petkutė

17:07 21 Dec 23

Had a pleasure of working with BioWise for good few months, and the experience was excellent! If you get to work with Ben count yourself lucky – very professional, responsive and efficient. Bonus points that he’s also very personable and enjoys a good chat. Would highly recommend!

Pedro Lourenço

15:20 21 Dec 23

I’ve been working with Ben since Jan when I start managing at Notting Hill Coffee Project and I have to say he is by far the best I’ve worked across my hospitality experience. His due diligence, great communication and always in good mood (hence why staff likes him so much). But the feature I appreciate the most it is his good will, he has help me with two issue that had notting to do with his duties, including spotting a leak in my boiler and made enough pic and videos so i can send to the supplier. It’s a 5 Star!

Jake Allen

14:32 21 Dec 23

Extremley professional, friendly and courtious. Extremeley effective and helpful.

Donal O Brien

17:31 20 Dec 23

Ben Dunn has been looking after our business for a while now and I couldn’t speak more highly of him. Always professional and never lets us down. Having worked with numerous pest control companies in the past I can easily say Ben has outdone himself. Highly recommend

Jodie Smart

16:38 20 Dec 23

This company is professional and friendly, extremely efficient and our operator Ben Dunn especially goes above and beyond and his visits are always a pleasure. Highly recommended 🙂

Rumyana Daskalova

13:58 20 Dec 23

Matt is the best! Great service, very helpful and always polite

alexandra

20:47 19 Dec 23

Ben Dunn is friendly, reliable and very professional. Would highly recommend.

Catarina Camilo

17:54 19 Dec 23

I am thrilled to share my positive experience with BioWise, a company that truly exceeded my expectations. After a disappointing encounter with a previous company that left my house in shambles for four weeks, I was understandably stressed, especially being pregnant. However, BioWise turned what was once a nightmare into a stress-free journey.From the initial conversation with Ana, it was evident that BioWise values customer satisfaction. Ana’s warm and professional demeanour immediately put me at ease, making me feel confident that my home was in capable hands. The transparency and communication throughout this process has been commendable, addressing my concerns and outlining a plan to restore my house.Rajmond is the skilled technician assigned to the job. His expertise and attention to detail have been apparent from the start. Working on the interior wall insulation, painting, and fixing wardrobe rails and drawers, Rajmond showcased a level of precision and commitment that was truly commendable. The transformation in my room is nothing short of remarkable.What impresses me most about BioWise is their dedication to ensuring a high standard of work. I am genuinely grateful for the professionalism and efficiency displayed by the BioWise team, and I couldn’t be more appreciative of the positive impact they’ve had on my home. I wholeheartedly recommend BioWise to anyone seeking reliable and top-notch maintenance services.

Joanna Czyzowska

15:25 19 Dec 23

BioWise is very proffesional people and they doing an amazing job every single visit. Every time they are taking immediate action to fix the issue 👏 it’s pleasure to cooperate with company like this . Thank you for your commitment

Piotr Wrona

10:30 19 Dec 23

Ben it’s has been a super star for the last couple of years servicing our restaurant in soho. Thank you for good service!Happy Xmas

Amin Saal

01:58 19 Dec 23

I’ve been using their services for 2 years and it has been a great experience. Professional, experienced and responsive, especially Enea and Matt who make you feel you are in safe hands. Highly recommend their services.

Baiba Bušmane

20:14 18 Dec 23

We use Biowise for our Pub in Northampton Town Centre. We have worked with Matt for a while and it’s been a very positive and lovely experience. There’s never been any issues with receiving reports on time or getting in touch with someone in emergencies if needed. Response has always been quick and issues dealt with in a very professional and timely manner. Couldn’t recommend someone more 🙂

Siobhan Quirk

19:42 18 Dec 23

10/10 investigations and service from Ben Dunn at BioWise as usual! Has done a number of jobs for us over the past few months and is always on time, professional and goes above and beyond to sort out any issues! Will highly recommend BioWise for any pest control needs! Thanks Ben!

Alberto Kurti

17:41 18 Dec 23

Very happy with the service from BioWise. Over the years they have been extremely reliable. Their technicians, especially Enea is always punctual and goes above. Thank you guys!

Michelle Peltier

13:53 18 Dec 23

Ben at Biowise comes to carry out checks every month and does a really thorough job. He never misses an appointment and is always happy, bright, bubbly and professional. I would defiantly recommend Ben for any pest control needs.

78sulaco

13:23 18 Dec 23

An exceptional company with exceptional standards with family run approach and attention to detail. Technician Ben always goes above and beyond and nothing is ever too much. Ben is a true asset to the company. Keep up the good work. Biowise A++

Harmony N10

21:04 13 Dec 23

BioWise service our venue, we couldn’t be any happier and highly recommend their service to any establishment considering their services.

Gulshon Dadral

18:09 13 Dec 23

I met Mat from Biowise about 2 years ago whilst having major problems with pests etc I got him in and he sorted the problem out fully. I have since got them to do other sites I look after and the difference is immeasurable ! Great company with great people, hardly surprising they are doing well!

tiaesha hawkins

15:09 13 Dec 23

matt was excellent at helping me with my wasps nest. he had a great plan and it worked first time round outstanding performance also !

Edouard Saul

13:33 07 Dec 23

Ben has always been good but a few points do put him over others we have used in the past.He is extremely conscientious of both guests (in that he doesn’t go traipsing through the restaurant but rather waits outside to give me a wave if anything needs to be actioned or reported), staff (one of the rare people who speaks with the team to find out issues rather than just walking around) and timing (an awareness of service and when is appropriate to arrive for an inspection).I have also always been able to get in touch with him personally should I have questions/issues rather than having to go through HO or waiting for call backs.There are very few reasons I ever leave reviews online however the pro-active/ personal/ courteous and ever friendly service Ben provides is something I found is slowly being lost nowadays and is the reason we have stayed with the same company for so long as a business.The only reason I am leaving 5 stars is due to there not being a 6th star to add.

A Google User

13:33 07 Dec 23

Jason Murray

16:51 06 Dec 23

Ben has been great and consistent on delivering a great service.His attention to detail and commitment to excellence plays an important role to the business on keeping the standards high. Would recommend Ben to other businesses in needing this type of service.

taste of india Euston

15:29 06 Dec 23

Have using biowise since 2014 and Ben has been great and very helpful, very professional in his job .

Ryan Carr

11:38 06 Dec 23

Fantastic service. Very attentive technicians. Ben and Enea are always on the ball.

quto Yuce

09:24 06 Dec 23

Most helpful company I’ve worked with; Our officer Enea is efficient and professional as well as being a cool dude 🙂

AAKASH PRASAD

15:19 05 Dec 23

I would recommend BIOWISE as the best pest control service provider in London….Ben has been working with us for quite a long time and his services are one of the best. He addresses all the problems in a professional and in a efficient manner.Thanks a lot BEN for your service!!!!

Rachael Wahl

14:12 05 Dec 23

I have been working with Ben Dunn from Biowise since August, and he has been an absolute delight, he is always checking in with me and the building I run at Bob W and always finds the time to pop in should I call him at the very last minute, he always offers to help in other avenues of the building especially when I have a lot on my plate.. I really appreciate his work ethic and responsibility toward the building when it comes to pest control, besides all that, always attends the building with a soda for me, which is really kind 🙂 Thaaaaanks Ben! You are the best!

Alex Elpida

20:13 23 Nov 23

The manager Erviol was so helpful and eager to answer all my questions and inspect my place thoroughly. He is so professional and has been 15 years in his job. I was really reassured and felt supported in such difficult situation when you think you have infestation. I would like to thank him and the team so much!

Sam Clarke

12:37 29 Mar 23

Highly recommended.The service was amazing, came out the same day and gave me a lot of information and got rid of my mice problem on the first go. The staff are so friendly and they offered a follow up appointment to check everything over. Ana was who I spoke to and she was so kind (even tho it was 11pm) and Ben came and done the job next morning and he went above to make sure I was ok and to get the job done right. Biowise is amazing and I wouldn’t go anywhere else for pest control!!!!

We Service London

BioWise was founded in 2010 by Ana and Erviol and we have slowly expanded our team as the company has grown.

We operate numerous pest control contracts across London. In areas such as Mayfair, Islington, Soho, Chelsea, Marylebone and The West End.

BioWise were honoured to be awarded Most Trustworthy Family-Run Pest Control Enterprise South Easy England 2024.

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13 Hanover Square, London